Senior Collections Manager

Quezon City, Metro Manila
Work Type: Full Time
  • Monitors and controls delinquency and minimize credit losses
  • Fintech Operations (either in Credit Underwriting, Collections, and/or Customer Service) and has an understanding of the Credit Customer Lifecycle Process.
  • Overseeing staff members and ensuring the accurate and timely invoicing of customers.
  • Creating and implementing a strategy to improve the collection of outstanding credit.
  • Implementing collection policies and procedures to avoid excessive outstanding credit.
  • Ensuring that the company policy on recoveries is followed and that it is in line with regulations
  • Implementing deadlines for invoicing and payment collection.
  • Negotiating with customers in cases when non-payment occurs.
  • Preparing monthly feedback reports on payment collections.
  • Remaining informed of any legislative procedural training regarding debt collection.
  • Training and mentoring of staff members in the collections department.

  • At least 5 years relevant work experience as a collections manager
  • Bachelor degree in Banking and Finance, Accounting, Legal Management, Business Administration, or any related course
  • The ability to work accurately and independently
  • Good verbal and written communication skills
  • Excellent analytical skills and an eye for detail
  • Outstanding leadership and managerial skills
  • Strong time and people management skills
  • Ability to work to strict deadlines

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